Dear Customer,

This e-mail is sent to you as part of our continuous efforts to report any security alerts that announced from time to time … 

Recent news articles have reported a new scam which is targeting online banking customers in some parts of the world. The reports mention the use of a browser add-on application that can be used to steal user’s login ID and Password information.

You can read more about this alert at this link: 

http://www.techworld.com/security/news/index.cfm?NewsID=1831

None of our online banking customers have reported any such problems so far. However, exercising caution is always required while banking online either with Emirates Bank or any other financial company.

Here are some steps you might do to prevent to some extent anyone else steel your personal information:

• Keep changing your password and/or secret answers frequently.
• Always try and use an alphanumeric password.
• Choose a password which is easy for you to remember but difficult for others to guess.
• Do not set your user ID as your password.
• Do not share your password with anyone.
• Always use a different password for your Internet Banking facility just to keep your access as safe as possible from intruders.
• Keep monitoring your account and login status frequently.

Please rest assured that we at Emirates Bank are trying our best to ensure the security of all your online banking transactions. We constantly monitored and upgraded our Internet Banking systems to meet with the latest and best security standards. However, we can not do this alone and your cooperation is required by following the above mentioned guidelines to make Emirates Bank Internet Banking Service a safe and enjoyable experience.